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the printer or computer during this time, as it can "brick" your device. The process usually takes about 5 minutes. HP Support Community Troubleshooting Tips Failed at Step 2? If your instructions mention dragging a SWUPGRADE_ON.PRN
) and using the "Upgrade Wizard" in the maintenance section. HP Support Community for a specific printer model? usblist2.exe download
. This small utility is the "engine" that pushes firmware files directly to your printer over a USB connection. HP Support Community Where to Download usblist2.exe the printer or computer during this time, as
: Once downloaded, right-click the file and select "Extract All." Inside that folder, you should find usblist2.exe alongside a firmware file ending in samsung.com How to Use usblist2.exe (Step-by-Step) This tool uses a simple "drag-and-drop" method to function. HP Support Community Step 1: Connect via USB. If your instructions mention dragging a SWUPGRADE_ON
Some printers need to be in "F/W Upgrade Mode" or show "Wait & Image" on the display before they will accept the file. Step 3: The Drag-and-Drop. Locate the firmware file (usually ending in Click and drag the file directly onto the usblist2.exe Step 4: Wait. A small command window may open briefly. Do not power off
Ensure your printer is connected directly to your computer with a USB cable. Firmware updates typically cannot be performed over Wi-Fi using this tool. Step 2: Enter Download Mode (If Required).