Never re-insert that dongle. Bring your key cards and the dongle itself for inspection.
Dongles that are SAFE: ✅ OBDLink MX+ ✅ Genuine Renault CLIP ✅ Carista (Renault mode) ❌ ANY $15 Bluetooth dongle from random brand renault dongle fault
This is a known issue with non-Renault approved dongles. The dongle has likely corrupted the communication. Never re-insert that dongle