A direct challenge triggers a fight response. Say, “I see it differently. Let me explain,” or “I may be wrong. Let’s examine the facts.”
Don’t humiliate anyone, even if they’re wrong. Preserve their dignity. They’ll work harder to keep it. How To Win Friends And Influence People Dale Carnegie
Follow the golden rule: treat others how you want to be treated. Notice people. Acknowledge them. Small gestures of respect build huge goodwill. Part 3: How to Win People to Your Way of Thinking 1. The only way to get the best of an argument is to avoid it. Arguments nearly always leave both sides more convinced of their own rightness. When wrong, admit it quickly and emphatically. When you’re right, let the other person save face. A direct challenge triggers a fight response